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The organization relies on its reputation for accuracy, and such mistakes risk eroding that trust.
Apple’s AI-powered software, Apple Intelligence, is under fire for generating misleading news summaries. "It is essential that Apple fixes this problem urgently - as this has happened multiple times," a BBC spokesperson was quoted as saying.
These new issues follow earlier concerns raised by Reporters Without Borders (RSF), which asked Apple to remove the AI summary feature last month after it caused misleading headlines about a murder case.
The organization emphasized the importance of accuracy in notifications attributed to media outlets.
Journalists have also criticized Apple Intelligence. As the most trusted news media organization in the world, it is crucial that audiences can trust any information or journalism published in our name and that includes notifications.”
The BBC has previously raised issues with Apple Intelligence, particularly when it misrepresented a high-profile murder case.
The feature uses AI to create concise summaries of app notifications, bundling them into a single-grouped alert.
Available on select iPhones running iOS 18.1 or later, including the iPhone 16 series, 15 Pro, and 15 Pro Max, the tool is also accessible on some iPads and Macs. The BBC has expressed grave concerns about these errors. The latest controversy stems from the AI incorrectly stating that tennis legend Rafael Nadal had come out as gay.
The group warned that AI-generated summaries like these could harm the public's access to reliable information.
According to the report, RSF said it was was "very concerned by the risks posed to media outlets" by AI tools. The AI feature helps manage notifications by summarising them into short alerts. Reporters Without Borders (RSF) recently called for the feature to be discontinued, citing its potential to harm media credibility.
The company's AI-driven notification feature is once again under scrutiny for disseminating misinformation, this time regarding tennis player Rafael Nadal. According to a report by BBC News, Apple Intelligence erroneously alerted users that Luke Littler had secured victory in the PDC World Championship prior to the conclusion of the final match.
On the same day, the system inaccurately reported that Nadal had publicly identified as gay, confusing him with a Brazilian tennis player.
Apple Intelligence is accessible on the iPhone 15 Pro, iPhone 16 models, and select iPads and Macs operating on iOS 18.1 or later.
This AI functionality aims to streamline notifications by summarizing them into brief alerts.
On the same day, the system falsely claimed Nadal had come out as gay, mixing up a story about a Brazilian tennis player.
Apple Intelligence is available on iPhone 15 Pro, iPhone 16 models, and some iPads and Macs running iOS 18.1 or later.
Journalists expressed concerns after Apple AI claims that Rafael Nadal is gay, highlighting the dangers of AI-generated misinformation.
Impact on Media Credibility and Public Trust
The mistakes by Apple Intelligence are more than just technical errors—they have real-world consequences. The London-based BBC News (British Broadcasting Corporation) reported that Apple Intelligence wrongly incorrectly notified users that Luke Littler had won the PDC World Championship before the final match had even taken place.
A spokesperson for the BBC emphasized the urgency of addressing this problem, noting its repeated occurrence.
These recent incidents follow previous concerns expressed by Reporters Without Borders (RSF), which urged Apple to eliminate the AI summary feature last month due to its role in generating misleading headlines related to a murder case.
The organization cautioned that AI-generated summaries could undermine public access to trustworthy information.
The BBC has called for immediate action from Apple, asserting that the recurring issue jeopardizes trust in credible news sources. The group said the BBC incident proves "generative AI services are still too immature to produce reliable information for the public".
Apple AI faces backlash for spreading false claims about tennis icon Rafael Nadal
Apple is encountering further challenges with its artificial intelligence system.
A spokesperson stated, “It is essential that Apple fixes this problem urgently – as this has happened multiple times. The public often assumes these notifications are accurate reflections of news stories, leading to potential misinformation and confusion.
For example, the BBC has raised concerns about how these errors could harm its image as a trusted news source.
The erroneous notification concerning Littler was initially observed by users of the BBC News app. RSF articulated its significant concern regarding the risks that AI tools pose to media outlets, asserting that the BBC incident illustrates the inadequacy of generative AI services in producing reliable information for the public.
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Topics: Tech, Apple, iOS
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Similarly, journalist organizations like Reporters Without Borders have warned that false AI-generated information endangers the public’s right to reliable news.Apple is facing more trouble with its AI.
The company's AI-powered notification system is under fire (again) for spreading fake news, this time about tennis star Rafael Nadal.